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Hangzhou Department Store

 

Hanghzou Department StoreLocated at No. 260, Yan'an Road, on the southeast of Wulin Square in the busiest commercial district of Zhejiang Province, Hangzhou Department Store is there.

With a total business area of about 22,000 sq.m, the department store was opened to service on 1st November 1989 and the new southern block was commenced on the same day in 1999 with corridors link between the two blocks. The buildings give a modern looking and the corridors inside give smooth feeling, thus give the overall impression of the tinge of modern commercialism and popular culture. Hangzhou Department Store's business idea is principally of middle class and quality brand oriented, and "Service is the Top Priority" is the service philosophy as well as "Return if not Satisfied", "26 Business Service Ideas", "56 Good Service Measures" and various internal staff training and awarding schemes etc.

By using the modern internet technology, Hangzhou Department Store has implemented computerized administration and endeavored to improve customer service, thus attained high business reputation. Since the opening, its rapid development and growth in profit has made a name for it amongst the retail enterprises in China; the total annual turnover has been ranked first among department stores in Zhejiang Province in recent years.

Hangzhou Department Store is a comprehensive shopping center that integrated the functions of shopping, leisure, F & B and amusement etc. With four levels and a basement, there are 13 categories that are divided according to their kinds. The basement of the northern block is a supermarket; first floor: leather, shoes, cosmetic products, cigarettes, liquor and invigorant products are sold; second floor are women's fashion and wool products; third floor sells men's fashion and leisure sports wear and fourth floor has five functions such as food plaza (which is having different tastes from various places of China), computer games (the venue is one of the largest of its kind in Hangzhou), children's playground (which is a playground for small children), artistic photography shop for children in which the best for record of their growing up course, and photo kiosk for adults and so on.

The first floor of the southern block sells clocks, watches and gold jewelries; second floor are children's wear, stationery and fabric products; third floor is telecommunication market and fourth floor is electrical appliances. There are corridors link between blocks in the 2nd and 3rd floors respectively. With all of these goodies that give customers a great place for high quality shopping and pleasure.

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